Terms and Conditions
At Clarus™, quality is in our DNA. Our passion for excellence in manufacturing extends to the customer experience so put us to the test. Every order is important no matter the size so give us a call and let us go above and beyond for you.
Clarus Glassboards LLC
7537 JACK NEWELL BLVD. N,
FORT WORTH, TX 76118
Ph: 888.813.7414
Fx: 682.626.5344
Email: info@clarusglassboards.com
These terms and conditions are hereby incorporated into any purchase order, order acknowledgment documents and all subsequent actions relating to any of the products sold by Clarus Glassboards.
Acknowledgment
Clarus will send an acknowledgment for each order. Upon receipt, please check the acknowledgement for accuracy. It is the customer’s responsibility to contact Clarus immediately regarding any discrepancies or variances from the original order. All orders are placed into production upon final acceptance of the order by Clarus. Estimated ship dates will be stated with the order acknowledgment.
Order Procedure
Clarus is not liable for orders that cannot be accurately fulfilled due to incomplete or inaccurate information provided by the Customer or the Customer’s authorized agent. Orders will not be scheduled until all required information is received.
Prices
Prices within the current price guide are shown at list price and apply to standard product only. Storage, sales tax and any installation charges are additional. We reserve the right to modify prices without prior notification.
Sales and Use Taxes
In jurisdictions where Clarus has an established sales & use tax registration, Clarus will charge any applicable taxes on all orders per the rate and requirements of the local jurisdiction. A verifiable and applicable tax exemption or resale certificate is required by the receiving customer if the customer claims exemption from sales tax on any orders. Exemption or resale certificates must be received prior to the order being invoiced for taxes to be excluded. In jurisdictions where Clarus does not have a sales & use tax registration and therefore does not collect sales tax, the customer is responsible for collecting and remitting all applicable sales and use taxes directly to its taxing authority.
Terms
All new customers are generally required to prepay their first three orders placed with Clarus. Upon completion of this requirement, customers are eligible to request and apply for Net 30 terms. If approved, Clarus will establish an allowable credit limit on an individual customer basis that will be monitored and updated as needed. The credit terms may include a combination of an allowable credit limit and/or deposit requirements on each order. Past due accounts are subject to a 1.5% late charge for each month after 30 days. All credit terms are subject to change without prior notice.
Cancellations
All orders are considered firm and cannot be cancelled except by written consent from Clarus. Clarus reserves the right to assess a cancellation fee on any approved cancellations.
Change Orders
Clarus reserves the right to apply additional charges to the invoice for orders revised after manufacturing has begun. Additions or changes to acknowledged orders may be subject to rescheduling.
Shortage and Defect Claims
Any shortage claim must be reported within 24 hrs of shipment receipt. Any defects or errors must be claimed within five (5) working days after delivery. The failure to report the claim indicates full acceptance of product.
Quotes
Priced are valid for 90 days and for the quantities listed on the quote request unless otherwise noted. All prices are quoted US Dollars. Any special request that were not noted on the quote request may incur an additional fee.
Warranty
Clarus warrants that for a period of ten (10) years from the date of purchase, that the [product] will be free from defects in material and workmanship. This Limited Warranty extends only to the original purchaser or the first retail purchaser of the [product]. If during such ten (10) year period, the [product] is defective in materials or workmanship, Clarus will, in its sole discretion, either repair or replace the defective portion of the [product]. This Limited Warranty does not cover damage resulting from or in any way attributable to improper use, storage, shipping, handling, installation, or modification of the product.
Shipping
Clarus reserves the right to ship by what is, in the company’s opinion, the best way. The shipping charge must be applied to the total net cost of all orders. Please contact Clarus sales for shipping charges prior to placing an order.
Will call orders are subject to a crating fee. Clarus will notify the customer when the order is ready for pick-up. Will call orders follow Clarus shipping terms. Title of the product passes from Clarus to purchaser upon notification that the order is ready for pick-up. All other Clarus terms and conditions apply as if the product were delivered. Clarus reserves the right to charge storage fees for unclaimed product after notification.
Merchandise shipped is F.O.B. factory from Fort Worth, TX. Title to the product passes from Clarus to the purchaser upon shipment of product by Clarus. It is the responsibility of the purchaser or consignee to report to the carrier promptly upon receipt, and to settle with the carrier any subsequent claims for loss or damage.
If shipment arrives damaged or short, you should first inspect all cartons/crates immediately and note any visual damage or shortages on the delivery receipt. The carrier should be notified immediately to inspect the merchandise and consignee should subsequently file a freight claim. If visual damage is not apparent, sign the delivery receipt “No Visual Damage.” This allows recourse for a concealed damage claim. Claims for freight damage, concealed or otherwise must be filed within (10) days of original delivery date.
Failure to make claims against designated carrier within (10) days shall constitute acceptance of the merchandise and a waiver of any defects, errors or shortages discovered upon inspection.
Shipping dates mentioned on the order confirmation are estimates only. Clarus is not responsible for delays of any type or kind.
Returns
Many Clarus products are made-to-order and may not be returned. Clarus reserves the right to refuse return of custom-made or specialty products. Merchandise must be returned unused and properly packaged in original shipping carton. Products may only be returned with written permission from Clarus. If permission is granted to return a product, a return merchandise authorization (RMA) must accompany the product. Returned products will not be accepted without an RMA. Unless otherwise agreed, the return freight charges are the customer’s responsibility. All returns are subject to a restocking fee.
Product Enhancements
In our continuous improvement efforts, Clarus reserves the right to institute changes to materials, parts or design as well as to discontinue models, options, and/or parts without any prior notice.
Storage
Orders will be shipped when completed. On orders for which payment has not been received, the merchandise may be shipped to storage facilities at the customer’s expense.
Limitation of Liability
Seller’s maximum cumulative liability to buyer shall not exceed the monetary amount of the purchase price of the goods claimed to be defective. This is buyer’s sole and exclusive remedy. Buyer is not entitled to consequential or special damages.
WILL CALL
All will call orders will be set up at no additional charge.
Address to pick up will call orders:
Clarus Glassboards LLC.
7537 JACK NEWELL BLVD. N,
FORT WORTH, TX 76118
Ph: 888.813.7414
Fax 682.626.5344
